Leadership & Management Development

From experience we can easily say that Leadership and Management Development will be a key business driver, now and in the future.
We have successfully designed and delivered this 10-day Leadership Development Programme to both Public and Private Sector with 97% of delegates rating it as an outstanding programme.

It aims to provide your Management Team with the confidence and competence to effectively manage their teams.

Some of the issues faced by Leaders and Managers include:

  • How to integrate into the entrenched culture and survive resistance to you and your authority.
  • How to handle the challenge of maintaining authority and building personal friendships with employees
  • How to motivate people to want to show up for work
  • How to motivate individual initiative and personal responsibility with respect for following procedures and regulations
  • How to develop the judgment to know when to follow written procedures and when to adapt
  • How to give clear instructions and verify recipient’s understanding
  • How to give performance feedback to employees that motivates them to want to improve
  • How to mediate and resolve most employee disputes
  • How to set goals, monitor behaviours and progress and connect these things to performance feedback and organisational success-o-meters
  • How to manage your own stress while managing the stress of others
Sample Skills Developed:

  • Dealing with difficult people
  • Dealing with conflict
  • How to discipline and correct performance
  • Communication skills
  • Stress management
  • Coaching versus counselling
  • Setting staff expectations and conducting performance appraisals
  • Team building, problem solving and decision making
  • Listening skills
  • Motivating and recognising employees
  • Delegating
  • Mentoring

14 Merlin Close Walsall West Midlands WS8 7EL UK

0330 223 2865